What is your satisfaction guarantee?
Linen Tails provides a 100% product satisfaction guarantee or your money back. If the item you purchased has some flaw, or isn’t as described, we will refund your order or find a suitable replacement.
How do I know my order is placed or shipped?
Login to your account, all orders status information will be detailed in your account. We also send an email when the order is placed successfully, and another one with tracking info. Contact us for all inquires that are not detailed in your account.
Do you have a Low Price guarantee?
Yes of course. Linen Tails always offers the lowest price possible. OK, very rarely, you might find a product that is cheaper at a different website. Just let us know, we’ll verify it, then tell you how to proceed. See some of the restrictions and details in the Long Answer below.
What do I need to know about your customer service?
We h2ly believe that we provide unmatched customer service. If there is any reason you feel that our customer service is anything less than ideal, please contact the customer service manager at admin@linentails.com.
What is your return policy?
If you are psyched about the great job we did for you, first off thanks, because we really try to provide the best product, service, and price and usually succeed. If you want to pay back the love here are a few tips: come on back, tell a friend about us, write a review, and tell a friend about us.
I love linentails.com?
Linen Tails provides a 100% product satisfaction guarantee or your money back. If the item you purchased has some flaw, or isn’t as described, we will refund your order or find a suitable replacement.